• Lead project kickoff meetings with the Studio Director to ensure a smooth transition from sales to production.
• Review the Client Project Questionnaire and gather all necessary information to fully understand the client’s vision and project requirements before design begins.
• Plan and manage all phases of a project—from concept through construction documentation—ensuring quality, clarity, and alignment with Ironwood standards.
• Coordinate directly with clients, consultants, and internal team members to guide project progress and resolve issues.
• Attend and lead meetings, capturing critical decisions and follow-up items (including meeting minutes, as needed).
• Client Service
• Serve as the day-to-day client liaison, ensuring timely communication, proactive problem-solving, and high responsiveness.
• Understand and represent client goals while aligning outcomes with Ironwood’s standards of excellence.
• Build strong relationships to support repeat business and long-term partnerships.

Design & Quality Oversight

• Guide design direction, particularly during early phases and master planning efforts.
• Ensure design output meets Ironwood’s expectations for creativity, clarity, and constructability.
• Foster a culture of self-review and shared accountability across the team.
• Take final responsibility for QA/QC on all project deliverables—even when formal review is delegated to others.

Construction Observation

• Own the construction observation process for your projects. You may delegate tasks, but remain accountable for execution, quality, and budget adherence.
• Oversee RFIs, submittals, and clarifications to ensure that design intent is clearly communicated and upheld.
• Support the team in managing punch lists, field reports, and ongoing site coordination.

Financial Management

• Monitor and manage project budgets, timelines, and scopes to ensure profitability and on-time delivery.
• Ensure project execution aligns with the contracted scope—avoiding scope drift and writing add services when necessary.
• Regularly update project management software with deadlines, milestones, and deliverables for accurate forecasting.
• Track team time and progress to ensure tasks are completed within budgeted hours.

Team Coordination & Mentorship

• Coordinate the work of Project Designers and Designers; provide clear direction, mentorship, and feedback.
• Be the first point of support and decision-making for your team before issues escalate to the Studio Director.
• Promote a culture of collaboration, mentorship, and continuous improvement within your team.

Professional Development & Culture

• Uphold and model Ironwood’s core cultural themes: ownership mentality, shared success, mentorship at every level, continuous improvement through collaboration, and high standards with accountability.
• Participate in and promote professional development, including licensure, ASLA, USGBC, ULI, and local design organizations.
• Share emerging knowledge, techniques, and tools with your team to elevate the studio as a whole.

Marketing & Business Development

• Assist with or produce supporting materials for proposals, graphics, and marketing packages as needed.
• Represent Ironwood with professionalism in all external communications and touchpoints.

Utilization & Accountability

• Maintain billable hours and meet utilization targets set by leadership.
• Own your workload, communicate proactively about availability or delays, and support other teams when capacity allows.